Job Summary
The post holder is responsible for the collection, supervision and presentation of accurate and timely data for patients with cancer and suspicion of cancer in order to monitor the Dental Institute's performance against National and Trust Cancer targets. They will also support the processing of Subject Access Requests, the local administration of the Trust computerised Patient Administration System (EPIC), and the deputy general manager with patient complaint processing.
Key Responsibilities
* Collect and enter data on all cancer pathway referrals into the Trust & local Dental cancer waiting times database.
* liaise with dental, medical, nursing and administrative staff to identify all cancer pathway referral patients.
* Manage and monitor the Dental head & neck cancer pathway PTL.
* Attend the Dental head & neck MDT meetings, preparing information, solving queries and escalating issues.
* Attend the Trust cancer PTL meeting, providing updates and taking back queries.
* Create, amend and cancel Dental clinic sessions on EPIC, following Trust policy and departmental procedure.
* Assist the Service Manager with the local administrative processing of patient complaints.
* Liaise with the King's SARS team for any Subject Access requests.
* Provide basic analysis of data as required, update and maintain databases and spreadsheets.
* Monitor, maintain and manage the Dental Information Team mailbox.
* Scan paper records into EPIC in a timely manner.
* Observe all Trust rules, policies, procedures and standards, maintaining strict confidentiality of personal information.
* Act with health, safety and wellbeing duties for own and colleagues, patients and visitors.
Person Specification
Essential Education: GCSE level with grades level 4‑9 or equivalent.
Desired Education: Experience of clinic build management within EPIC.
Essential Knowledge: Ability to use the Trust EPIC system.
Desired Knowledge: Experience of managing cancer pathways including booking, updating, tracking and liaison with clinical teams.
Essential Skills:
* Excellent communication skills – able to relate and communicate with patients and staff at all levels.
* Confident and competent formal and informal communicator.
Desired Skills: Ability to work under pressure within a multi‑disciplinary team‑based environment.
Other Information
* Band: 4
* Salary: £33,094 to £36,195 a year, including high cost allowance.
* Contract: Permanent
* Working pattern: Full‑time
* Location: Denmark Hill, London SE5 9RS
* Employer: King's College Hospital NHS Foundation Trust
Values and Equality
King's College Hospital NHS Foundation Trust is committed to delivering Sustainable Healthcare for All via our Green Plan and the National Greener NHS ambitions. We promote diversity, equality and inclusion, and encourage all staff to work responsibly, minimising contributions to the Trust's carbon emissions, waste and pollution.
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