Job Description
:
Education Qualification :
Any Graduate
Skills :
Primary -> Technology | Mobile Device Management (MDM) Tools | Microsoft Intune | 3 - Experienced
Primary -> Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced
Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable
Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced
Certification :
Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD?1)
Mobility Administrator?s primary responsibility is to provide support to an organization?s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like VMware Workspace one UEM (AirWatch) or equivalent platforms, periodic maintenance, installing patches and supporting L1 team. This role also spills over to the bigger Application support including custom application packaging and publishing
1. Manage, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure
2. Implement the activities defined by L3 team
3. Address the tickets escalated from L1 team and close within the SLA.
4. Incident and Problem Management
5. Prepare and maintain SOP documents to help L1 team
6. Develop and maintain technical documentation and best practices.
Technical Skills
1. Mobility
* Complete hands-on experience on implementing and managing cloud mobility solutions/on-premises; Intune, AirWatch Workspace One etc.,
* Administration of Windows 10 and MAC devices through Intune/AirWatch, Jamf Pro
* Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security Conditional Access for Azure Active Directory
* In-depth understanding of iOS and Android platform and applications
* Responsible for implementing, configuring and testing AirWatch mobile device management solution prior to production deployment.
* Application Packaging and publishing
* Deploy and Troubleshoot application packaging and publishing on Mobile devices / Window and Mac
* Intune Application Wrapper, Jamf Composer, scripting and other package tools
* Publishing apps through Intune/AirWatch and SCCM
* LDAP
* Active Directory and Azure Active Directory user administration (Domain, Users, groups, computers, group policies etc.) and DNS
* Directory Sync from AD to AAD
Location
:
UK - Birmingham
Created On
:
18-Aug-2025