Overview
At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.
About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Job summary
We are seeking a proactive and intentional Commercial Mid-Market Account Manager to join our dynamic team in the UK market. This is a field role with an incredible opportunity to make an impact as the business is booming around AI. The ideal candidate will manage a portfolio of 150 accounts, employing a programmatic and structured approach to drive NetApp-led initiatives. This role requires a deep understanding of MEDDICC (CE, SE) methodologies, value-based selling, and achieving business outcomes through long-term account management and upskilling.
Job requirements
* Manage and nurture a portfolio of 150 mid-market accounts, ensuring long-term relationships and customer satisfaction.
* Maintain a 100% IB touch rate in Q1, ensuring consistent and proactive communication with all accounts.
* Hunt for new logos, aiming for 3 new business meetings (NBM) per week.
* Implement a programmatic and structured approach to account management, ensuring alignment with NetApp-led initiatives.
* Utilize MEDDICC (CE, SE) methodologies for client engagement and sales processes.
* Focus on selling value and business outcomes to clients, aligning solutions with their business objectives.
* Achieve weekly pipeline generation targets of +£250K and maintain a pipeline coverage of 4x.
* Ensure SPARK hygiene and forecast accuracy in all sales activities.
* Conduct 3 field visits per week to engage with clients and prospects.
* Participate in weekly training sessions to continuously improve skills and knowledge.
Education
* Proven experience in account management and new business development within the mid-market sector.
* Strong understanding of MEDDICC (CE, SE) methodologies.
* Demonstrated ability to sell value and business outcomes.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong organizational and time management skills.
* Proficiency in CRM software and other sales tools.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.