Customer/ Field Service Engineer – York – Medical Device
About the Company:
We are looking for a highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics.
Responsibilities:
* Perform servicing, maintenance, installation and upgrading for medical equipment.
* Maintenance of test equipment and tools.
* Ensure customer satisfaction and contractual terms/ SLA are met.
* Effectively communicate with customers and colleagues.
* Escalate issues when needed.
* Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
* Ensure that all administrative tasks are completed on time and to an acceptable standard.
* Attend product training sessions.
* Ensure the timely processing of parts.
Requirements:
* HNC/HND in Electronics or Electrical Engineering.
* Field service experience from the medical industry (electrical equipment).
* Excellent IT skills (MS Office and an understanding of networks).
* Excellent communication skills.
* Full UK driver’s license.