Permanent role with a Local Authority
Job Summary:
• Herefordshire Council is seeking a motivated and experienced Public Transport Services Manager to lead the development and delivery of an ambitious, data-driven public transport network across the county.
• The role will focus on improving bus services, increasing patronage, integrating transport modes (bus, rail and community transport), and ensuring rural and urban connectivity.
• You will work closely with elected members, internal teams, transport operators and external partners to shape a modern, inclusive and sustainable public transport system.
Key Duties/Accountabilities (Sample):
• Lead the strategic planning, development and delivery of public transport services across Herefordshire.
• Manage relationships with bus operators, community transport providers and other key stakeholders.
• Develop and implement initiatives to increase bus patronage and improve service reliability and accessibility.
• Use data and performance metrics to inform decision-making and service improvements.
• Provide effective line management, supervision and professional development of staff.
• Build and develop a high-performing transport team.
• Manage and co-ordinate transport-related projects across multiple service areas.
• Work closely with elected members, senior officers and wider council teams to raise the profile of public transport.
• Ensure services align with local authority policies, funding requirements and statutory obligations.
• Represent the council in partnership forums and external meetings.
Skills/Experience:
• Proven experience working within local government or a similar public sector environment.
• Strong understanding of public transport policy, bus services and transport networks.
• Demonstrable people management and leadership experience.
• Excellent stakeholder engagement and partnership-working skills.
• Experience of project management and working across organisations.
• Ability to work confidently with elected members and senior stakeholders.
• Strong analytical skills with experience using data to drive service improvements.
• Excellent communication, negotiation and influencing skills.
• Ability to manage competing priorities and deliver outcomes in a complex environment.
Additional Information:
• The closing date: 09/03/2026.
• Permanent role, 37 hours per week.
• Salary: £51,356 – £55,915 per annum (HC11).
• Location: Plough Lane, Hereford (hybrid working – 2 days in the office).
• Generous annual leave, Local Government Pension Scheme and flexible working options.
• Interview date: 16 February 2026 (online).
• Start date: 16 March 2026.