Job Description
Day to Day Duties
* Supporting the Helicopter Director and team with their portfolio of clients
* Developing an expert understanding of the aircraft and chartering process
* Supplier relationship management
* Managing private charter bookings from enquiry to post-flight report on behalf of the Group Helicopter Director
* Flight watching/overseeing flight departures/arrivals
* Coordinate with the airlines / airport / clients for the flight operation
* Building relationships with airlines worldwide
* Update the customer for the flight operation
** Please note: This role will support the team for 18months with the view that after this period you will train to become a full-fledged Helicopter Charter Sales Broker**
Qualifications
Whether you have previous sales experience, a customer-facing background, or simply a passion for sales and self-development, if you’re motivated, organized, and eager to grow, we want to hear from you!
* Previous experience working in a customer facing role is essential
* Airline or airport experience is desired
* Excellent customer service skills, client focused with the ability to build strong relationships
* Exceptional communication skills - fluency in a second language is an advantage
* Ambitious, motivated and willing to learn new skills & industry
* Hardworking and flexible, this role is not simply 9-5
* Organised with the ability to prioritise and multi-task
* Comfortable working towards KPIs and targets
* *MUST be able to travel frequently & often at short notice*
* Must hold a full UK driver’s license
Additional Information
Based in this location, you will receive a starting salary of £35,000 per annum.
* 22 days annual leave (increasing to 25 after 1years service and with length of service)
* Free breakfast and lunch in our onsite canteen “The Hangar”
* Opportunity to attend events with the team around the UK and Europe
* Free onsite gym – including classes
* Free onsite parking
* Unmatched sales development programme with a 9-stage progression structure
* Private healthcare and pension
* 2x charitable days per year
* Cycle to work scheme
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DIVERSITY & INCLUSION:
Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.