Are you a multi-tasking maestro with a passion for the automotive industry? We are looking for a versatile Service Advisor to join our team in Churt.
The Role:
You will be the face and voice of our aftersales department, ensuring every Honda owner receives the "Power of Dreams" level of service.
As a Service Advisor, you will:
* Act as the primary point of contact for customers, from initial booking to customer collection.
* Translate "mechanic-speak" into clear, helpful updates for customers.
* Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity.
* Maintaining thorough product expertise and updating your knowledge through manufacturer led training, both in person and online.
What We’re Looking For
* Motor Trade Experience: Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential.
* Communication Skills: You can handle a busy phone line and a face-to-face queue with a smile and a calm head.
* Tech Savvy: Familiarity with Dealer Management Systems (DMS) like Kerridge/ RTC / Manufacturer systems
* The Honda Mindset: A commitment to "Fixed Right First Time" and providing a premium customer experience.
* Local Knowledge: A full UK driving licence and a manageable commute to our Churt location.
Why Join Us?
* Competitive Salary: Basic + performance-based OTE.
* Training: Full brand manufacturer training to keep you at the top of your game. Continuous Yeomans development training.
* Environment: Work with a legendary brand in a professional, supportive dealership atmosphere. A team of 15 passionate individuals focused on providing the best customer experience and maximising profitability.
What can we offer you?
* Workplace pension
* 25 days holiday plus bank holidays
* Refer a friend rewards
* Discounted sales, MOT, products, parts & servicing
* Bonus scheme
Apply for this new role today