Stoke‑On‑Trent, England, United Kingdom
Business Systems AI Engineer
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hackajob is collaborating with Bet365 to connect them with exceptional tech professionals for this role.
About The Role
As a Business Systems AI Engineer, you will drive team efficiency through AI automation and integrate third‑party AI solutions, ensuring robust operations and governance for all AI applications. The Business Systems Solutions (BSS) department leverages innovative technologies to deliver bespoke third‑party solutions that enhance operational efficiency, scalability, and sustainability across the business.
This role is pivotal in ensuring the business leverages AI to drive innovation, optimize processes, enhance customer experiences, and improve operational efficiency. You will evaluate, securely integrate, and manage AI capabilities, ensuring all external AI solutions complement existing in‑house AI development efforts. You will also ensure the team is equipped with the best AI tools and practices to enhance productivity and increase internal process automation.
This role is eligible for inclusion in the company’s hybrid working from home policy.
Main Responsibilities
* Drive internal team efficiency by identifying and implementing AI‑driven productivity tools and workflow automation.
* Evaluate, integrate, and manage third‑party AI solutions and vendor platforms within the business’s application ecosystem.
* Develop and enforce comprehensive AI governance frameworks, policies, and standards for all AI initiatives, including third‑party integrations.
* Oversee the technical lifecycle and operational performance of third‑party AI solutions.
* Implement integrated incident response procedures for AI‑related issues across all AI deployments.
* Monitor and analyze the performance of all AI systems, identifying bottlenecks and optimizing for efficiency and reliability.
* Provide technical guidance and mentorship to the team on AI operational best practices and integration strategies.
* Collaborate with stakeholders and vendors to ensure seamless integration and effective governance of AI solutions.
Skills & Experience Required
* Demonstrable experience in evaluating, integrating, and managing third‑party AI solutions and vendor platforms.
* Strong understanding of MLOps principles for managing AI model lifecycles in production.
* Expertise in AI governance, ethical AI principles, bias mitigation, and relevant data privacy regulations.
* Proficiency in cloud platforms such as Azure, AWS, and GCP, including AI/ML services for integration and operations. Relevant certifications are advantageous.
* Experience with AI‑powered productivity tools for software engineering, such as AI code assistants and automated testing tools.
* Excellent analytical and problem‑solving skills for diagnosing and resolving complex operational and integration issues in AI systems.
* Strong communication and stakeholder management skills to collaborate effectively with internal teams, vendors, and business stakeholders.
* Familiarity with defining and managing Service Level Agreements (SLAs) for diverse technology services, including AI.
* Experience with scripting and automation tools for managing infrastructure and AI workflows.
About Bet365
At Bet365, we’re a global leader in online gambling, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 21 languages.
Our focus on In‑Play betting has solidified our market‑leading position, offering an unmatched experience across 96 sports and more than 1 million live streams at any given time. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
Innovation thrives at Bet365. We empower employees to push boundaries, explore new ideas, and cultivate a culture that celebrates and rewards creativity. With endless opportunities for growth and collaboration, team members can make a real impact in the world of online gambling. As a forward‑thinking company, we’re breaking new ground in software innovation—together, redefining what’s possible!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Project Management and Information Technology
Industries
Software Development
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