Job Description
Manchester / Trafford (Hybrid Working)10-Month FTC (Maternity Cover)35 hours per weekBridge Recruitment is recruiting for an experienced Housing Income Manager to join a leading housing organisation during an exciting period of transformation within the Income Management Team.This is a fantastic opportunity for a driven problem solver with a strong analytical mindset who is passionate about performance, customer outcomes, and continuous improvement.As Housing Income Manager, you will lead a team of 510 income professionals. Youll take ownership of high-level arrears cases, drive performance, and work collaboratively across teams to achieve positive outcomes for residents.The role: Lead and develop a high-performing income recovery teamManage arrears cases from early intervention through to enforcementBuild strong internal and external stakeholder relationshipsUse data and insight to improve service delivery and performanceSupport transformation and innovation across income servicesWhat you'll bring: Strong leadership experience within housing income recoveryKnowledge of Housing Law, Welfare Reform, and legal processesExcellent communication and stakeholder management skillsAnalytical and solution-focused approachConfidence in driving performance and delivering resultsIf this sounds like the right opportunity for you, wed love to hear from youTPBN1_UKTJ