Join Toolstation as a Retail Supervisor
Be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This role is more than just retail; you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. Be prepared for seasonal temperatures as part of the job. If you take pride in your work and your team, our customers will love us even more.
Day-to-day responsibilities
1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, and coaching to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and preparing orders.
3. Delivering great service: Providing excellent customer experiences with a smile, and coaching the team to do the same.
4. Building relationships: Asking questions and ensuring customers leave with everything they need for their jobs.
5. Creating a positive environment: Maintaining product availability and branch standards, making the branch a place everyone enjoys coming to.
You don't need retail experience. Just focus on delivering great service, and we'll teach you the rest. Be a team player, positive, reliable, flexible, and authentic.
Development and benefits
At Toolstation, we invest in your growth through training and development, including our Toolstation Academy programs. We offer opportunities to advance your career within retail or across the Travis Perkins Group. Our benefits include:
* 22 days' holiday plus Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies for maternity, paternity, adoption, and surrogacy
Toolstation is one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, and part of Travis Perkins plc. We are expanding our stores and offer opportunities for ambitious individuals to grow with us.
#J-18808-Ljbffr