CUSTOMER SERVICE ADVISOR – TEMPORARY OPPORTUNITY (2 ADDITIONAL VACANCIES)
SHIFT: Rota basis across Monday to Saturday (8:00 AM – 6:00 PM) and Sundays (8:30 AM – 5:00 PM)
LOCATION: Motherwell
PAY RATE: £12.75 per hour
People Solutions are delighted to be supporting one of our well-established clients in Motherwel l, who are looking for two additional Customer Service Advisors to join their team on a 12-week temporary assignment.
This is a fantastic opportunity for individuals with strong communication skills who enjoy working in fast-paced, customer-focused environments.
What is on offer?
Full-time hours on a flexible rota
Weekly pay with holiday entitlement
Immediate starts available
Supportive, friendly team environment
Gain valuable experience with a market-leading organisation
Free on-site parking
Key Responsibilities
Deliver excellent customer service via phone, email, and live chat
Manage a variety of customer queries and complaints efficiently
Provide accurate product and service information
Meet individual and team performance targets
Liaise with internal departments to resolve customer issues
Maintain clear and accurate records of customer interactions
What we are looking for
Strong verbal and written communication skills
Previous customer service experience (retail, call centre, or fast-paced environment)
Confident using Microsoft Office applications (Excel, Outlook, Teams)
Ability to multi-task, prioritise and work well under pressure
Positive, proactive attitude towards problem-solving
Full flexibility to work across the required shift patterns, including weekends
Desirable
Previous contact centre or high-volume call handling experience
Background in high-volume customer service roles
Training
Full training will be provided, along with ongoing support throughout your assignment
Apply
Don't miss out on this great opportunity — click to apply today and a member of our team will be in touch shortly!
People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process
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