Description
The completion process is the last step in the journey to become a customer. You will be responsible for ensuring all mortgage offer conditions are satisfied and financial threats through, security risk, financial crime or error are managed so that customers complete loans when they need to and that these comply with their offer of advance. Managing all title registrations after completion, liaising with legal teams on a daily basis to ensure all solicitors have complied.
The Completion officer will liaise and provide guidance to Intermediaries, valuers and solicitors on lending policy and internal processes.
Key Responsibilities
* Work closely with Solicitors, Underwriters and Intermediaries, collecting outstanding documents,
* answering queries and ensuring all legal documents and conditions from the mortgage offer are satisfied in a timely and professional manner
* Work closely with Underwriters or case managers to ensure special conditions and legal enquiries have been satisfied prior to completion.
* Liaise with Solicitors, checking Certificate on Title is fully completed and ensuring funds have been requested in time for completion to take place.
* Responsible for all company charges to be registered within 21 days, liaising with legal teams if any issues arise.
* Responsible for ensuring that all titles have been registered with Land Registering, following up with solicitors when title registrations have not taken place.
* Processing completions for BTL loans.
* Processing of Certificates of Titles (COTs) to ensure compliance with all mortgages offer conditions prior to sign-off by a senior team member for approval for funds release.
* Referring to the UKF handbook and other resources for guidance on conditions being met by solicitors
* Dealing with various other ad hoc duties that help to assist the Operational Lending team to ensure a smooth day-to-day running.
* Capability of meeting service level agreements and maintaining excellent customer service
Skills, Knowledge and Expertise
* 12 months experience as a Completions Officer within a fast-moving buy-to-let lender and Bridging lender is essential
* 12 months experience in Title registration's and TR4 experience is essential
* IT literate, including G Suite and Micro Soft Office
* Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team to meet SLA's and deadlines
* Good verbal and written communication skills; able to remain calm under pressure
* Attention to detail
* Flexible approach and attitude
* Confident in dealing with brokers and solicitors and third-party stakeholders
Benefits
* Competitive salary
* 25 days holiday PLUS your BIRTHDAY off
* Pension contribution with Royal London
* Life Assurance
* Private medical, dental and optical health insurance with Axa
* Hybrid working – Wrexham
* Free breakfast available
About Chetwood Bank
We're a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages
Data Protection
We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.
Cifas
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].
Chetwood Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.