Business Analyst – M365 Automation Programme
Chelmsford (Hybrid)
Permanent - £40,000 to £45,765 – hybrid (occasional travel to site one day per week) + 30% pension + flexitime – excellent work life balance.
An exciting opportunity has arisen for a Business Analyst to join a high-profile Automation Programme, playing a key role in driving Microsoft 365-led automation and process transformation across the organisation.
Working as part of a newly established team, you’ll help embed automation at scale – leveraging tools such as Power Platform (Power Automate, Power Apps), SharePoint, and M365 workflows to improve efficiency, reduce manual effort, and enhance service delivery.
This role would suit someone with strong Business Analysis experience, ideally within public sector, policing, or highly regulated environments, and who is eligible for enhanced vetting.
The Role
* Analyse and map “as-is” and “to-be” processes, identifying opportunities for M365-driven automation
* Design and support delivery of workflow automation solutions using Microsoft 365 / Power Platform
* Gather and define functional requirements aligned to automation and digital transformation initiatives
* Work closely with stakeholders to drive process change, adoption, and operational readiness
* Support procurement and evaluation of automation and M365-based solutions
* Identify and manage risks, issues, and dependencies across automation projects
* Maintain clear, auditable project documentation in line with best practice
* Support post-implementation reviews and continuous improvement of automated processes
Tech Environment (examples)
* Microsoft 365 ecosystem (SharePoint, Teams, OneDrive)
* Power Platform (Power Automate, Power Apps, Power BI)
* Workflow automation & RPA tools
* Process mapping & modelling tools
* System integration, APIs, and data flows
* Agile / Lean delivery environments
About You
* 3+ years’ experience as a Business Analyst, ideally within transformation or automation programmes
* Strong experience in process improvement (Lean / automation-led change)
* Exposure to Microsoft 365 / Power Platform automation (highly desirable)
* Proven ability to define functional requirements and support delivery of technology solutions
* Excellent stakeholder engagement and communication skills across all levels
* Strong analytical mindset with the ability to interpret data and present insights clearly
* Able to manage multiple workstreams and drive change in complex environments
* Experience in public sector / policing / regulated environments is highly desirable
Why Join?
* Be part of a greenfield automation programme shaping how technology is used across the organisation
* Work on high-impact M365 and automation initiatives delivering real operational improvements
* Collaborate with senior stakeholders on strategic digital transformation