IT Support & Infrastructure Recruitment Specialist | Candour Solutions
Role: Technical Consultant
Location: Newcastle
A fast-growing technology company is seeking a Technical Consultant to support its continued expansion. This hybrid role is based in Newcastle, requiring one/two days per week in the office, with only occasional travel.
This role will act as a key bridge between sales, product, and engineering teams. You’ll play a vital role in the pre‑sales process, engaging with clients to understand their needs, demonstrate technical solutions, and guide integration and onboarding.
Key Responsibilities
* Collaborate with prospective clients to explore technical needs and align solutions with their business strategies.
* Present solution overviews and lead technical sessions that highlight core product functionality and integration benefits.
* Craft solution approaches tailored to each client’s technical landscape and compliance requirements.
* Support implementation teams and clients during integration, offering hands‑on technical assistance.
* Manage technical onboarding activities and deliver continued support to ensure long‑term customer success.
* Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement.
* Continuously research and analyse industry movements, technological advancements, and market competitors.
* Promote adherence to security best practices and contribute to the organisation’s information security initiatives.
Key Skills & Experience
* Previous experience in a technical pre‑sales, solutions engineering, or similar role.
* Strong technical foundation, particularly with AWS, cloud computing, and SaaS platforms.
* Understanding of web development environments.
* Confident communication skills, with the ability to present complex technical concepts clearly to technical and non‑technical audiences.
* Proven experience delivering product demos and technical proposals.
Benefits Package
* Generous holiday allowance, increasing with service & Christmas/birthdays off.
* Performance bonus and profit share scheme
* Regular team events and social activities
* Group income protection and life insurance
* Contributory pension
* Individual training and development budget
* & much more!
If you are interested, please apply now!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Consulting
Industries
IT Services and IT Consulting
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