Position Description
Pay Grade: Coordinator 10
The Fire Academy Coordinator facilitates and oversees all aspects of WTCC Fire Academies and partnership Fire Academies under the supervision of the WTCC OSFM School Director.
Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
*Plans, coordinates, and evaluates NC Fire & Rescue Commission (NCFRC) Firefighter I & II certification programs
*Serves as Lead Fire Academy and Certification Coordinator/Instructor for all Firefighter Certification professional development courses delivered by the
Fire Services Department
*Acts as Assistant Fire Services Director and NCFRC School Director, ensuring compliance with all certification course delivery requirements, both on- and off-site
*Recruits, hires, supervises and schedules adjunct instructors for Fire Academy and certification programs
*Serves as the Primary Safety Officer at the Fire Training Center
*Develops and manages day-to-day operations of reality-based and in-service training at the WTCC Fire Training Center, including instructor records,
student registrations, rosters, and reports
Provides instruction and instructional support as needed
Manages contract entry for classes and adjunct instructors
Maintains and updates instructor files to ensure compliance with credentialing standards
Organizes, coordinates, and oversees daily operations of reality-based training environments, including: Fire Training Center Live Fire Lab Facility; High Rise Technical Rescue Lab Clean Tower; Driver Operator Training Station; HazMat Prop Areas
Manages instructors and coordinators delivering fire/rescue certification and in-service specialized training
Conducts inspections and maintenance of live fire, technical rescue, and driver operator props
Ensures training environments and equipment are safe and operational; processes repair and replacement requests
Maintains inventory of all fire/rescue equipment assigned to the facility
Coordinates and maintains all course records and documentation for reality-based and in-service courses
Collaborates with internal auditors to ensure program compliance with NCCCS and NCFRC rules
Maintains emergency plans for supply access and treatment of injuries sustained during training
Conducts periodic inspections of lab equipment to ensure functionality and safety compliance
Maintains liaison with fire/rescue professional organizations regarding training programs, operations, and needs
Stays current with technological advances in reality-based training
Attends trade shows, conferences, and seminars to enhance program quality
Reviews and enforces safety protocols for all training environments
Research, designs, and updates training programs as needed
Submits new courses for course code approval
Ensures all course deliveries comply with NCFRC procedures and standards
Oversees staff assisting in course planning, development, presentation, and administration
Participates in marketing efforts, student recruitment, and presentations to external stakeholders
Assists in the coordination, visitation, and evaluation of fire/rescue continuing education classes and other assigned duties to support quality program delivery
Plans, schedules, and coordinates Fire Academy graduation ceremonies
Works flexible hours, including evenings and weekends, to meet the needs of customer agencies
Maintains inventory of WTCC Fire Training Center equipment and ensures timely renewal of equipment warranties
Qualifications
Knowledge, Skills, and Abilities
Able to use a wide variety of teaching methods to promote learning
Innovative, creative, motivated and work well with others
Demonstrated ability to communicate effectively and maintain positive working relationship with students, peers, supervisors and staff
Able to maintain records accurately and be able to meet deadlines consistently
Working knowledge of Learning Management Systems
Able to perform normal duties with minimum supervision
Excellent written and verbal communication skills
Demonstrates resourcefulness, initiative, enthusiasm, and a sincere interest in helping students reach their maximum potential
Minimum Requirements
NCFRC Level II Instructor
Qualified as NCFRC Firefighter I & II Instructor
7 years work experience as a full-time firefighter
5 years experience teaching FF certification courses for a community college
Preferences
7 years documented time delivering FF I & II Certification Instruction
3 to 5 years serving in the capacity of a Fire Academy Coordinator or as a Fire Academy Lead Instructor
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