Receptionist/Administrative Assistant (Register Office) (Ref: POS001422)
Salary £25,183 per annum (pro rata) Salary Band £20,001 to £30,000 Post Type Permanent Hours Per Week Part time
Job and Application details
Categories Admin / Secretarial / Customer Services
Directorate N/A Published Date 15/06/2025 Closing Date 13/07/2025
Receptionist/Administrative Assistant (Register Office) (Ref: POS001422)
Hours and Pay
Salary £25,183 per annum (pro rata) Salary Band £20,001 to £30,000 Post Type Permanent Hours Per Week Part time
Job and Application details
Categories Admin / Secretarial / Customer Services
Directorate N/A Published Date 15/06/2025 Closing Date 13/07/2025 The Register Office is looking to recruit a Receptionist/Administrative Assistant to join the team.
Duties will include making appointments, taking payments, managing wedding bookings, dealing with certificate applications and giving advice to customers on a range of our services including births, deaths, marriages, civil partnerships, citizenship and copy certificate applications.
The Register Office is a very busy frontline service based at the Town Hall, Darlington and is not suitable for home working. You will help customers on the telephone, in person and through our online systems.
The post is part time for 22 hours per week working Wednesdays, Thursdays and Fridays from 08.30 am to 5.00 pm Wednesday and Thursday and 08.30 am to 4.30 pm Fridays. The hours are fixed with an hours’ lunch break. Flexitime does not apply to this post.
The successful candidate will be a valued member of the team and be an ambassador for the council and the registration service. Registration experience is not required however the successful candidate must have experience of working with the public in challenging situations, applying rules and regulations, taking payments and keeping accurate records.
The successful candidate also requires good communications skills and to be able to work both as part of a team and independently in helping the public in some sensitive and challenging situations. Good IT skills are essential including a good understanding of MS Office particularly MS Excel and experience of using Web Pay and Netcall would be useful.
Closing date: Sunday 13th July 2025
Interview Date: Thursday 24th July 2025
The following are disqualified from being a registrar: Non Discharged Bankrupt, Authorised Person, Secretary of Synagogues or Registering Officer for the Society of Friends, Minister of Religion, Medical Practitioner, Midwife, Funeral Director or persons involved in the burial or cremation business, celebrant delivering funeral, wedding or naming ceremonies or anyone engaged in the business of life insurance.
For detailed information on this role, please refer to the Role Profile and Supporting Information. For a further informal discussion, please contact Anthony Hall, Superintendent Registrar on 01325 406400.
The successful applicants will be subject to a Basic DBS check and BPSS clearance check.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
* 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
* Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
* Flexible working
* Generous Maternity, Paternity and Adoption Leave schemes
* Staff equality forums
* Access to a wide range of training, learning and development
* Physiotherapy service
* Confidential counselling service
* Great wellbeing offer
* Cycle to Work Scheme
* Dolphin Centre Fit for Life Discounts
* Local and National retailer discounts
* Vivup employee benefit app and Lifestyle Savings
* Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
For detailed information on this role, please refer to the Role Profile and Supporting Information.
General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
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