Welcome to Michael Jones, we're known for putting people first, and matching them with wonderful places to live. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 7 offices and over 85 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. What’s the role? As an Assistant Manager you will conduct viewings, negotiate offers, manage sales progression, arrange valuations, convert instructions, and lead from the front with cross-selling services across the group. You will act as a role model to the team, demonstrating performance and commitment that inspires others. Supporting with training and development of new or less experienced team members and ensure all business activities are conducted professionally and in line with company policies and compliance requirements. What can you bring to the role? Proven track record of high performance as a sales negotiator, ideally in a London-based estate agency. Excellent communication and customer service skills, with experience advising clients face-to-face, via email, and by phone. Strong understanding of property legislation and regulations, including the TPO Code of Practice. Ability to coach and train team members effectively. At Michael Jones & Company we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Michael Jones & Company, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!