Title: Property Manager (London Living Rent)
Contract Type: Permanent
Hours: Full time - 35 hours per week, 9-5 Monday-Friday
Office Location: West Ham Lane, Stratford, London
Persona: Agile/Hybrid, Office based 1-3 days per week*
Salary: £34,904 to £38,000 per annum plus £1,300 Essential Car User Allowance**
Closing date for applications: 30th May 2024
We will be holding face-to-face interviews at our Head office in West Ham Lane, Stratford.
Role Profile - Property Manager (London Living Rent).docx
L&Q's London Living Rent has seen great growth over the last year and is set to expand further, aiming to become one of the largest portfolios helping residents into home ownership. Our housing options cater to a wide range of aspirations, incomes, and life stages.
We are seeking experienced Property Managers to join our driven team. The ideal candidate will resonate with our values and demonstrate enthusiasm, customer-focus, and a proactive approach. The role involves managing diverse residents, requiring initiative, problem-solving skills, and the ability to work in a target-driven environment.
You will be responsible for:
* Supporting management to maximize rental returns and minimize void periods.
* Collaborating with stakeholders to support property acquisition aligned with organizational targets.
* Ensuring compliance with legislative requirements across the property portfolio.
* Providing excellent customer service and maintaining accurate records.
* Managing tenancies and assets effectively for optimal returns.
* Conducting routine checks to manage risks related to fraud and subletting.
To be successful, you will have:
* Experience in property management and lettings in the private rented sector.
* Understanding of London Living Rent and its market context.
* Excellent communication and customer service skills.
* Proven ability to meet targets and deadlines in a customer-focused environment.
* Awareness of financial risks in residential property.
* Proficiency in MS Office, including Excel, Teams, and CRM software.
* Experience in tenancy renewals and managing complaints effectively.
* Knowledge of tenancy law, including ASTs and legal notices.
The benefits include:
* An ECU allowance of £1,300 per annum.
* Hybrid working arrangements.
* Family-friendly policies, development opportunities, and generous leave.
* Excellent pension scheme, life assurance, employee assistance, discounts, and volunteer hours.
* Recognition as a Great Place to Work 2022 and ranking among top workplaces for women.
Application process: Please complete an online application and include your suitability in the supporting statement section. Initially, more office-based work is expected during training, with flexible arrangements post-training.
*Note: Full driving license and access to insured vehicle required for ECU allowance.
Our organizational values and commitments focus on inclusion, development, and social responsibility, aiming to build aspiration and opportunity in our communities.
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