Ch&Co is looking for confident and committed Hospitality Supervisors.
Your Role
As a Hospitality Supervisor, you'll be responsible for managing a specific lounge or suite on matchdays, ensuring the smooth running of service and leading a team of bar staff and waiters. You'll be the key point of contact for both staff and guests, delivering first‑class service from pre‑match to post‑match.
Key Responsibilities
* Oversee set‑up, service delivery, and close‑down of your designated hospitality lounge.
* Lead and motivate a small team, ensuring high standards of customer service and professionalism.
* Act as the main point of contact for VIPs, guests, and back‑of‑house coordination.
* Liaise with catering and bar teams to ensure smooth and timely service.
* Monitor cleanliness, presentation, and ambience throughout the event.
* Handle any guest queries or issues efficiently and professionally.
* Ensure compliance with health and safety and club standards.
What We're Looking For
* Experience in hospitality, events, or customer service (supervisory experience desirable).
* Excellent communication and leadership skills.
* Well‑presented, professional, and guest‑focused.
* Ability to stay calm under pressure and problem‑solve on the go.
* Availability to work weekends and evenings in line with home fixtures.
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