Your new company A family‑orientated business working across Cambridgeshire and Norfolk, providing property maintenance, refurbishment, and responsive repair services for a wide range of clients. They pride themselves on a close‑knit culture, hands‑on leadership, and a commitment to delivering reliable, high‑quality work. With continued growth and an expanding portfolio, they are now seeking an Operations Manager to help strengthen day‑to‑day delivery and support their teams across the region. Your new role The Operations Manager will oversee day‑to‑day operational delivery across the business, ensuring projects run safely, efficiently, and profitably. This role suits a proactive leader who can manage teams, streamline processes, and uphold high standards of compliance and performance. What you'll need to succeed Operational leadership: Manage daily operations to ensure smooth, efficient workflow across all active projects. Team management: Lead, support, and develop site teams, supervisors, and subcontractors. Health & safety compliance: Ensure all activities meet SMSTS/CSCS standards and company safety policies. Project oversight: Monitor progress, resolve issues, and maintain quality across multiple sites. Resource planning: Allocate labour, equipment, and materials effectively to meet deadlines. Client communication: Maintain strong relationships with clients, providing updates and resolving concerns. Performance reporting: Track KPIs, operational costs, and productivity to support business decisions. Process improvement: Identify inefficiencies and implement improvements to enhance operational performance. Budget awareness: Support financial planning and contribute to profitability through efficient operations. Key Skills & Qualifications required: SMSTS certification CSCS card Strong leadership skills with the ability to motivate and manage teams Excellent communication abilities across all levels Experience in operational or project management within construction or a related field Ability to work under pressure and manage multiple priorities Strong organisational and planning skills What you'll get in return Circa £60,000 salary plus bonus linked to company profitability Car allowance or company van with fuel card Working hours: 8:00 - 17:00 Company pension scheme 25 days annual leave plus statutory holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)