15 Months + 2 months to complete End Point Assessment Programme name Level 3 - Retail Team Leader.
Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Job description
We are looking to recruit an Apprentice Retail Supervisor for our new Blackburn Retail Park shop opening on end of November. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our apprentices you will:
* Make all of our customers feel welcome with a friendly smile and simple hello.
* Help customers find the items they are looking for.
* Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
* Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
* Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy.
* Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers.
You will need:
* A friendly, positive, hardworking approach to work.
* To enjoy being busy as there is always something to do. As a junior member of management you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more!
* To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down.
* A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts.
* Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.
To become an apprentice, you must:
* be 16 or over
* not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change or youre upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
As an apprentice you’ll:
* have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
* learn and train for a specific job
* get paid and receive holiday leave
* get experience in a real job
* study for at least 20% of your working hours
* complete assessments during and at the end of your apprenticeship
* be on a career path with lots of future potential
Future Prospects
There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you. This vacancy will become permanent upon completion of your apprenticeship.
Skills required
To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service. You must also possess some leadership skills.
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