Were excited to be partnering exclusively with a highly regarded company based in Newmarket. They are looking for a Customer Service Advisor to become part of their welcoming team on a full-time, permanent basis. This role is office-based, working in a professional yet supportive environment.
Main duties will include:
Answer incoming customer calls and handle queries
Reserve products and process requests
Build up strong product knowledge to assist customers effectively
Respond to enquiries and provide clear, accurate advice
Keep the CRM system up to date with customer details
Support colleagues with a variety of administrative duties
The successful candidate will have:
Bring a warm and professional telephone manner
Thrive working collaboratively with others
Show excellent accuracy and attention to detail
Feel confident using and learning new IT systems
Have a positive, proactive and can-do approach
We endeavour to reply to every candidate, every timebut if you havent heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.
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