Location: Newstead Village, Nottinghamshire
Job Type: Full-Time, Permanent
Salary: £12.22 – £13.47 per hour (DOE)
Hours: Monday to Friday, 36.5 hours per week
Key ResponsibilitiesChasing outstanding payments via email and telephone (up to 1,000 accounts/month)
Posting and allocating BACS, card, and cheque payments
Emailing invoices and statements to customers
Managing pro-forma invoices and ensuring timely follow-up
Administering customer accounts and maintaining accurate financial records
Liaising with internal departments (Sales, Customer Service, Invoicing) to resolve queries
Performing general administrative duties and supporting the wider Credit Control Team
Using CRM, Sage, SagePay, and other internal systems
Handling customer enquiries professionally via phone and email
You will ideally have:
Some experience in credit control, administration, or customer service (not essential – training provided)
Good working knowledge of Microsoft Office (particularly Outlook; Excel skills are a bonus)
Strong communication and numeracy skills
Ability to work independently and as part of a team
Proactive mindset with excellent attention to detail
Strong time management and organisational skills
A confident, professional telephone manner
Tenacity and resilience when dealing with account queries and overdue payments
Competitive hourly rate based on experience (£12.22–£13.47 per hour)
Company pension scheme
Free on-site parking
Ongoing training and development
Supportive team culture
Interested?
If you’re enthusiastic, hard-working, and passionate about delivering exceptional service, we’d love to hear from you. Join a company where your contribution matters, and your development is supported every step of the way.
Good for someone with experience in credit control,
Credit Controller
Core role responsible for chasing payments, maintaining ledgers, and managing customer accounts.
Accounts Receivable Clerk
Focuses on invoicing, cash allocation, and payment processing.
Finance Administrator (Credit Control focus)
Broader finance support role including credit chasing and ledger maintenance.
Billing Administrator / Billing Coordinator
Responsible for issuing invoices, reconciling billing data, and supporting credit control processes.
Collections Advisor / Collections Agent
More focused on outbound contact and recovering overdue debt, sometimes in high-volume environments.
Sales Ledger Clerk
Maintains the sales ledger, allocates receipts, and supports reconciliations—closely aligned with credit control.
Accounts Assistant (with Credit Control duties)
A generalist finance support role with a portion of time spent on chasing debts and handling credit queries.
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