Fresh
linen. Perfectly placed. Quietly essential.
At Hotel Indigo K West Shepherd’s Bush,
we know that a great stay starts with the details you don’t always see, and
that’s where you come in. As our Linen Porter,
you’ll be the friendly, efficient helping hand behind every freshly made bed,
neatly stacked towel, and perfectly stocked cupboard. Working with the
housekeeping team, your role helps everything run smoothly: one clean sheet at
a time. If this appeals to you, then come join our pre-opening team as we get
ready to open our doors!
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What’s Our Story?
Hotel Indigo
reflects the vibrant culture of Shepherd’s Bush: energetic, creative and full
of character. From our rooms to our public areas, we champion personal touches,
local stories and standout service. Our back-of-house team plays a huge part in
that, and as Linen Porter, you’ll help us deliver quality and care, every
single day.
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Here’s what you
can look forward to as our Linen Porter:
Annual
salary: £30,300
* Pension with company contributions
* 50% discount in all our restaurants and Spa
treatments across our properties
* Team member and Friends & Family rates across
our properties
* Complimentary stay after passing probation
* IHG
Employee rate across 6000 hotels globally
* Extensive discounts on our benefits platform
* Healthcare cash plan
* Interest-free season ticket loan
* Employee Assistance Programme – 24/7 online GP,
mental health support, and wellbeing
* World-class development programmes and growth
opportunities
* Bike to work scheme
* Recommend a Friend incentive
* Free meals on duty
* Social squads and recognition schemes to make your
voice heard and celebrate success
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A Day in Your Neighbourhood
* Handle the essentials
– Deliver clean linen and towels to each floor. Collect used items and return
them to the laundry on time and in good order.
* Keep it organised
– Maintain neat and fully stocked linen cupboards. Report any shortages or
damaged stock quickly and clearly.
* Support the housekeeping
team – Assist with guest requests, set up extra beds or
cots, deliver items like irons and towels, and keep supplies ready during peak
periods.
* Maintain back-of-house
spaces – Keep storerooms, corridors, and service areas
clean, clear and safe at all times. Help dispose of rubbish and recycling
responsibly.
* Report and respond
– Let your supervisor know about any broken items, equipment faults, or urgent
guest needs. You’re our extra pair of eyes on the floor.
* Stay safe:
Follow all manual handling, hygiene, safety, and COSHH procedures, and help
create a safe environment for guests and team members alike.
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What’s Your Story?
You’re
organised, energetic, and take pride in keeping things clean and running
smoothly. You’ll thrive in this Linen Porter role if you bring:
* A
positive, can-do attitude and a helpful nature
* The
ability to work independently and as part of a team
* Physical
stamina and safe lifting awareness
* Good
communication skills for reporting and teamwork
* Flexibility
to work varied shifts, including weekends and bank holidays
* Previous
experience in a housekeeping or laundry setting is a bonus, but full training
is provided
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You keep the wheels turning, the cupboards stocked, and the standards
high. Join
us as a Linen Porter at Hotel Indigo K West Shepherd’s Bush, and
be part of the detail that makes every stay feel special.