Role Overview
Brant Ward (Witham Court) is an 18‑bed acute mental health inpatient ward for older adults (65+) within LPFT. We're looking for an experienced Band 3 Healthcare Support Worker who brings confidence, calm, and high standards – someone who can spot the small changes that matter, connect quickly, and help keep people safe when things feel uncertain. You'll join a well‑established team with clear expectations and supportive clinical leadership. Working alongside registered nurses and the wider MDT, you'll provide skilled, compassionate care: therapeutic engagement, meaningful activity and practical support with daily living while using de-escalation, least‑restrictive practice, and professional curiosity to understand behaviour and reduce distress.
Key Responsibilities
* Deliver direct care and support (including personal care/ADLs) in line with individual care plans and under the supervision of registered staff.
* Assist with general and specific observations, recognising deterioration or risk, and escalating concerns promptly to the nurse in charge.
* Undertake physical healthcare checks/investigations within competence (e.g., TPR, BP, urine testing and phlebotomy where trained), recording results and reporting abnormalities.
* Facilitate and participate in 1:1 and group therapeutic, recreational and physical activities, promoting independence and meaningful occupation.
* Communicate sensitively with service users, carers and families, and work collaboratively with the multi‑disciplinary team and partner agencies.
* Maintain accurate, timely documentation on Trust systems, ensuring countersigning where required.
* Support safe management of property/valuables, escort service users as per unit procedures, and help maintain good order and cleanliness on the ward.
* Work within Trust policies (safeguarding, equality & diversity, incident reporting, health & safety and information governance); attend supervision, training and appraisals; act as a positive role model and support junior colleagues.
What we offer
This is a role for people who know inpatient care: you can communicate brilliantly, work under pressure, document well, and elevate concerns early. In return, you'll get a strong induction, regular supervision, and a real opportunity to shape how the ward runs through quality improvement and service development work.
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