An opportunity has arisen for a Senior Credit Controller to join a successful multi-site company based at their head office near Slough, with car parking onsite. This role requires you to work in the office 5 days a week.
Senior Credit Controller Responsibilities:
1. Manage approximately 300-350 accounts.
2. Conduct periodic reviews of customer credit limits and recommend appropriate actions.
3. Ensure timely issuance of month-end statements to customers.
4. Exercise discretion and judgment in debt collection through phone and written communication to chase overdue debts.
5. Implement STOP actions and issue 7-day legal notices when necessary.
6. Coordinate with Senior Credit Controllers to initiate HMCS legal actions against customers when required.
7. Liaise with customers and management to resolve queries swiftly to facilitate debt collection.
8. Perform any other duties to support the Group Credit Control team.
Requirements:
1. Minimum of 2 years experience in a similar role.
2. Hands-on experience in high-volume, phone-based debt collection.
3. Proficiency in Microsoft Office and Excel.
4. Strong communication skills.
You will enjoy working in a supportive and friendly team and receive a competitive package.
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