About the Role
Baker Hughes is a global energy‑technology company operating in over 120 countries. The Knowledge Management Analyst will assist with the implementation and maintenance of processes and controls for Knowledge Management in SharePoint; they will provide management and curation of library documentation; they will use data generated by the business in various forms and on different platforms; they will create systems and document processes for understanding patterns and trends in that data; they will help establish a repository of training materials on FPS products and services which may be used internally or externally. Data being analyzed may include test / qualification results, vendor certification data, production quality control data and design documentation. The KM analyst will use the analyzed data to identify and present opportunities for product quality or performance improvements, areas where risks or product costs may be reduced, and provide a basis to the business for optimized future qualification scopes.
Responsibilities
* Provision of analysis, Power BI and Power Apps solutions to meet business and Knowledge Management requirements.
* Maintain and enhance the functionality and structure of the technical Library, uploading documents into the library and tagging them with defined metadata.
* Curate, develop and promote the use of the business taxonomy in SharePoint.
* Ensure data is maintained and only shared within a secure environment, with access restrictions applied.
* Provision of SharePoint site pages, lists, Work Areas, communities, and libraries featuring Power Automate Flows, custom views, apps and custom web parts as necessary.
* Work with subject‑matter experts to keep site pages and documents in the Technical Library up‑to‑date with accurate and curated information, tagged with appropriate metadata, including publication of documents.
* Assist in the promotion of knowledge capture and sharing within the Engineering function and to the wider business.
* Clearly identify and communicate best practice to employees, highlighting where SharePoint is most suitable as a platform and where other corporate systems are more appropriate (OneDrive, TeamCenter, etc.).
* Apply Baker Hughes legal imperatives with respect to intellectual property, export control and document confidentiality classifications, driving clear, accurate and consistent use across the platform.
* Work with Product Management, IP and Communications teams on the technical publications process for development, approval and submission of technical papers and presentations to conferences.
Qualifications
* Bachelor’s degree in a relevant field (preferably Engineering or computer science) or a minimum of five years of experience in a similar position.
* Ability to develop solutions using MS Power Automate, Power BI and other Power Apps.
* Excellent working knowledge of MS SharePoint.
* Proficiency with MS Office 365.
* Strong verbal and written communication and interpersonal skills.
* Optionally, capability for database construction and maintenance; ability to define database system criteria.
* Strong customer‑focused attitude, eager for development and learning, and willing to promote Knowledge Management opportunities across Baker Hughes.
* Fluent in English; aptitude or ability in Portuguese (for liaising with colleagues in Brazil) is advantageous.
Benefits
* Contemporary work‑life balance policies and wellbeing programs.
* Comprehensive private medical care options.
* Life insurance and disability coverage.
* Tailored financial programs.
* Additional elected or voluntary benefits.
Flexible Working Arrangements
Work in a way that works for you: 4 days in the office, 1 day from home (remote).
We believe in creating an environment of diversity and inclusion, without bias. We are committed to creating an inclusive and collaborative environment where employees are supported, developed, and empowered to grow their careers.
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