Advice and Guidance Officer - West of Scotland or Central Scotland
Reference: SEP20259661
Expiry date: 23:59, Mon, 29th Sep 2025
Location: Home-based UK
Salary: £31,720 - £39,650 per annum (pro-rata)
The role
We are looking for an Advice and Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.
A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.
This role is part-time ,with aminimum of 28 hours per week.
Applicants should live in the West of Scotland or Central Scotland.
What you'll do
- Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
- Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
- Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
- Develop and maintain effective relationships with professionals and organisations that support deaf children.
- Attend both in-person and online events to provide information and advice tailored to different audiences.
What you'll need
- Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
- Experience of providing information and advice to families and young people, both digitally and face-to-face .
- A strong working knowledge of education and Additional Support Needs (ASN), including relevant legislation, government guidance, and local implementation.
- An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development, translating this into effective, child-centred practice.
- Strong digital skills and a sound understanding of agile values and principles .
- A Protecting Vulnerable Groups (PVG) check (if offered the position).
What you'll get
- Home-based working with flexible hours .
- 25 days' holiday - plus an additional 3 days at Christmas (and bank holidays).
- Pension ( 5.5% employer contribution).
- Healthcare Cashplan .
- Annual performance-based salary increase .
- Employee Assistance & Wellbeing Programmes .
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness, and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us with any accessibility or reasonable adjustment enquiries.
The National Deaf Childrens Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
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