IT Manager Location: Watford & London (with travel as required) Reports to: Group Head of IT Are you an experienced IT professional who thrives in a multi-site business environment? We are seeking an IT Manager to oversee the day-to-day delivery of reliable, secure, and efficient IT services across a group of dynamic UK-based companies. Reporting to the Group Head of IT, you will play a key role in ensuring that our IT infrastructure is robust, our users are well-supported, and that our systems remain secure and compliant with data protection regulations. This is an exciting opportunity for someone who enjoys a broad and hands-on IT role and wants to make a meaningful impact across multiple businesses. Key Responsibilities: IT Support and Service Delivery: Provide high-quality IT support across UK sites, managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactive monitoring and maintenance. Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning. Project Coordination: Assist in delivering IT projects and new technology rollouts in collaboration with the Group Head of IT and local teams. Vendor and Asset Management: Manage supplier relationships, IT procurement, and accurate tracking of hardware, software, and licenses. Policy and Documentation: Ensure consistent application of IT policies and maintain up-to-date documentation and user guidance. User Training and Engagement: Act as a key point of contact for IT queries, supporting onboarding and providing training where needed to drive user confidence and productivity. Candidate Profile: Essential: Strong experience in IT operations across multi-site or multi-business environments In-depth knowledge of Microsoft 365, Azure, and IT infrastructure Good understanding of UK GDPR and IT compliance requirements Excellent communication skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core hours when required Why Join Us? This role offers the opportunity to take ownership of core IT functions in a varied, challenging, and supportive environment. You'll work closely with operational teams and senior leaders to shape the delivery of IT services that support the evolving needs of the business. In return, we offer a competitive salary, the opportunity to grow within the organisation, and the chance to play a key role in our continued digital development. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.