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Join to apply for the Product Support Engineer role at Prysmian
Prysmian is a global cabling solutions provider leading the energy transition and digital transformation.
Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries.
Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
Your Contribution To Prysmian's Success
We are looking for a Product Support Engineer to join our plant in Bishopstoke, Southampton. You will be responsible for providing a technical link between the Telecom Sales team and Connectivity R&D. Travel will be required (10-20%) for trade shows, events and visiting customers around. You will be responsible for:
* Technical support for tenders
* Day to day support to the internal sales team on product selection
* Practical product demonstrations and presentations to customers
* Develop and maintain and enquiry tracking system
* Evaluate product prototypes and submit technical reports.
* Support customer type test visits.
* Manage customer field trials and provide technical helpline support.
* Deliver training and education to customers as required, possibly outside of the UK
* Calculate cost estimates for product variants
* Maintaining product datasheets
* Identify product portfolio gaps
You Are The Right Fit If You Have/are
* Ideally educated to HNC/Degree level within an engineering discipline
* Possess great communication skills at all levels within the Company, customers and trade shows.
* Ability to build sound working relationships.
* Preferably hold experience within the Optical Networks industry and hold experience in Connectivity product installation such as Closures, exchange equipment, MDU and SDU products and an understanding of optical network architectures. However, this is not essential and all training will be given.
* Excellent working knowledge of Microsoft Office including Word, Excel and Powerpoint.
* Hold strong organizational skills to be able to prioritize workload effectively and be flexible to meet demanding deadlines.
What We Offer You
* 25 days holiday plus statutory holidays
* Defined Contribution pension scheme and generous life assurance
* Yes Share Scheme – annual enrolment
* Health Care Cash Plan – scheme which provides reimbursement of optical, dental and chiropody fees up to set limits.
* 24/7 free and confidential employee counselling service
* On-line Language Learning Access
* Enhanced maternity and paternity leave and pay
* Generous sick pay arrangements
* EE Mobile Discounts
* Dell Advantage discounts
* Rewards Portal – discounts on major retailers
* Cycle to work scheme
* Free onsite parking
* Transition to Retirement Policy
* Vitality scheme
* Free Flu Jab
Our selection process:
* Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)
Click here to get all the tips to be fully prepared: Interview Tips | Prysmian
If you’re excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!
Deep dive into Prysmian and check the below insightful links:
* Prysmian | Cables, Energy & Telecom Solutions | Prysmian
* People & Careers of the Group | Prysmian
* What we offer | Prysmian
Discover more positions globally: Careers @ Prysmian
Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Manufacturing
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