Job Description
We are seeking an enthusiastic and detail-oriented General Assistant to join our team in Ellesmere College, United Kingdom. As a General Assistant, you will play a crucial role in supporting various departments and ensuring smooth daily operations. This position offers an excellent opportunity for individuals who thrive in a dynamic, customer-focused environment and enjoy working collaboratively with others.
* Provide exceptional customer service by addressing guest needs and requests promptly and professionally
* Assist in food and beverage service, ensuring a high-quality dining experience for guests
* Maintain cleanliness and hygiene standards in all work areas, including kitchen and dining spaces
* Collaborate with team members to support operational efficiency and create a positive work environment
* Comply with health and safety regulations, as well as specific food service guidelines
* Support various departments as needed, demonstrating flexibility and willingness to learn new skills
* Contribute to the overall success of the organization by participating in team meetings and offering innovative ideas
* Handle basic cash transactions and operate point-of-sale systems when required
* Assist in inventory management and restocking supplies as necessary
Qualifications
.Strong passion for customer service and hospitality
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced, collaborative team environment
* Adaptability to challenges and a solution-oriented mindset
* Basic knowledge of food safety and sanitation practices
* Proficiency in multitasking and prioritizing tasks efficiently
* Basic computer literacy, including familiarity with Microsoft Office suite
* Physical ability to stand for extended periods and lift up to 25 pounds
* Previous experience in a similar role, especially in the food service or hospitality industry, is preferred
* Flexibility to work various shifts, including weekends and holidays, as needed
* Commitment to maintaining a professional appearance and adhering to company standards