Key details
Location: Morningside Road, Edinburgh
Hours of work: 37.5 hours per week, Monday to Friday
About the role
We’ve recently opened the doors to our brand new office in the heart of Morningside, and it’s already busy with activity across Sales, Lettings and Financial Services. We are looking for an ambitious Trainee Mortgage and Protection Advisor to join our growing team.
This is a fantastic opportunity to begin your career as an Advisor with a trusted and established brand behind you, while enjoying the energy and growth potential of a new branch. You’ll be supported by experienced Advisors, receive full training, and be guided through your CMAP qualification to set you up for long-term success.
About you
You don’t need to be qualified yet – what matters most is your ambition, enthusiasm, and commitment.
You’ll thrive in this role if you:
* Are motivated to learn, grow, and achieve professional qualifications.
* Have strong communication and people skills, with a genuine interest in helping clients.
* Are proactive, positive, and eager to spot opportunities to learn and develop.
* Enjoy working as part of a team and are happy to take guidance from experienced colleagues.
* Are organised and detail-focused, with the ability to manage tasks and follow processes accurately.
Key responsibilities
Full training and support will be provided.
* Learning how to provide mortgage and protection advice, shadowing advisors and gradually taking on your own clients.
* Supporting the team in delivering an exceptional client experience.
* Developing your knowledge of mortgage and protection products, compliance requirements, and the wider housing market.
* Building long-term client relationships by providing excellent customer service and regular follow-up.
* Using our CRM system accurately and learning how to record and manage client information effectively.
* Actively working towards achieving CMAP qualification and becoming a fully competent Mortgage and Protection Advisor.
Key requirements
Essential
* Working towards CMAP (or willing to start immediately with our support)
* A genuine interest in financial services and a career as a Mortgage and Protection Advisor
* Strong customer service or client-facing experience
* Excellent communication skills
* Great attention to detail
* Proficient in the use of IT systems including MS Teams, Word, Excel & Outlook
Desirable
* Knowledge of the Edinburgh Southside housing market
* Full UK Driving Licence
* Prior experience of Customer Record Management (CRM) or a comparable database
Competencies
* Customer Focus
* Communication
* Collaboration
* Problem Solving & Innovation
* Planning & Organising
* Positive Mindset
About us
When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.