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Senior Operations Support Engineer, Worcester
Client: Liberty IT
Location: Worcester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
External Description: Senior Operations Support Engineer
Reach beyond with Liberty IT; this is where you'll find the super challenges, with the scope and support to go further, dig deeper, and fly higher. We empower you to excel without unnecessary oversight or obstacles. Bring your expertise; we'll provide the platform to succeed. Ready to do your thing?
Who you'll be working with: The Operations Support Engineering team partners with business leaders to provide an outstanding technical and work environment. The team handles desktop, AV, and facilities support.
Responsibilities:
1. Lead projects to enhance Liberty IT's office environments, desktop and device hardware/software, and digital communications.
2. Facilitate project delivery, own tasks, and communicate progress regularly.
3. Contribute to energy efficiency initiatives and promote a culture of continuous improvement.
4. Mentor junior team members and collaborate with employees to maximize business value.
5. Maintain and optimize IT systems, hardware, software, and office environments.
6. Support digital communications and AV technologies for various meeting formats.
7. Manage office space, coordinate moves, and support physical office maintenance.
Essential Criteria:
* Minimum five years' experience in technical support for large office environments.
* Experience in delivering software, hardware, and office projects.
* Knowledge of agile practices and continuous improvement.
* Customer-centric approach and end-user partnership experience.
* Current industry certifications.
Desired Criteria:
* Participation in knowledge sharing activities.
* Experience balancing technical decisions with user needs and business constraints.
What's on offer: Health insurance, life assurance, income protection, employee discounts, bonuses, pension, flexible working, career growth, and recognition programs. Liberty IT is committed to diversity and inclusion, offering accommodations for disabilities during recruitment.
If you're ready to advance your career, apply now via our careers page.
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