Working hours: 20 hours per week on a rota over a 5 week period. Interview Date: 5th June 2026 James Lee House is a Lifehouse designated to support up to 54 adults (18 years and over) who are experiencing homelessness and the difficulties and complexities with this. We are looking to recruit a Day Concierge who is motivated, experienced, and empathetic to assist with delivering high-quality support programs that promote client choice and control, ensuring a positive and sustainable move to future accommodation. Key Responsibilities: Understand and work within the Mission and Values of The Salvation Army. Support the Spiritual Programme running within the service where required. Respect the diversity of other people’s culture, faith, and practice. To promote client choice by working as part of a team in supporting the Support Team to deliver a range of in-house support provisions which clients can opt into, and which are designed to achieve successful housing-related support outcomes. Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff, and visitors from any abuse, accident, or injury. Maintaining and developing day-to-day office duties and providing administrative support. The Day Concierge will complete any other duties as could be reasonably expected of someone in the fulfilment of this role. The successful candidates will be able to demonstrate: Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes. Good verbal and written communication skills Good customer service and time management skills with ability to prioritise workload Good IT skills (including Microsoft packages) Work shifts, unsociable hours, weekend/bank holiday work Respect Compassion Commitment Flexibility In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references, a criminal record check Enhanced DBS with adult check Disclosure, relevant qualifications, Health Assessment and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.