Dental Receptionist / Dental Administrator
Location: BS6 5TZ.
Salary: Dependent on experience.
Job Type: Full-time.
Hours: 38.25 hours per week.
* Monday: 08:45 - 18:15.
* Tuesday: 07:45 - 16:15.
* Wednesday: 07:45 - 17:15.
* Thursday: 07:45 - 16:15.
* Friday: 07:45 - 14:00.
Are you an organised and tech-savvy professional with a passion for patient care? We are looking for a Dental Receptionist / Dental Administrator to join our team at Dental Touch.
About the Role:
As the first point of contact for our patients, you will ensure a smooth and welcoming experience while managing essential administrative tasks. Your responsibilities will include:
* Greeting and assisting patients in person and over the phone.
* Managing appointment bookings and scheduling.
* Handling patient records and administrative tasks.
* Processing payments and insurance claims.
* Running reports and analysing data to support practice operations.
* Using Customer Relations Management (CRM) platforms to manage patient interactions and follow-ups.
* Maintaining a clean and organised reception area.
About You:
We are looking for someone who is:
* Proficient in Microsoft Word and Excel, with experience in generating and analysing reports.
* Comfortable using CRM platforms and R4 dental software.
* Highly organised with excellent attention to detail.
* Able to multitask in a busy environment.
* A strong communicator with great customer service skills.
* Previous experience in a dental or medical setting is desirable.
How to Apply:
Please email your CV and a cover letter to Mrs. Kelly Chown on pm@dental-touch.co.uk.
We look forward to welcoming you to our team!
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