Rewards Package
* Paid breaks
* Company pension plan
* Health Care Cash Plan
* Access to Wagestream platform
* Access to Perkbox, discounts platform
* Opportunities for Training & Development
* Access to Employee Assistance Programme
* Discretionary bonus
* Employee Recognition Programmes
* Death in Service benefit
* Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London
* Employee Referral Scheme
Main Duties and Responsibilities
* Meet and greet guests on arrival in a warm and friendly manner
* Support the kitchen team to deliver first‑class Loveday dining experiences
* Prepare mise‑en‑place and ensure all cutlery, plates and glassware are polished
* Set up tables according to Loveday & Co Dining Standards
* Follow the service steps for each meal service
* Serve members and guests beverages and refreshments in all day‑dining areas as required
* Ensure all fridges and snack areas are always fully stocked
* Recognise regular visitors and interact warmly with families
* Maintain all stock levels of consumables (e.g. teas, coffees, sugars, disposables, drinks) with support of the Hospitality Lead
* Check cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping to ensure all areas are immaculate
* Respond to queries and direct clients as needed, referring to the general manager as necessary
* Answer incoming calls and redirect or take messages as necessary
* Receive deliveries, post and sort and distribute all post deliveries
* Monitor guests/clients via CCTV and door‑entry call system to ensure appropriate entrance and exit
* Ensure the reception area is kept tidy and clutter‑free
* Adhere and comply with all Health and Safety procedures
* Provide ad‑hoc support as required by the business
Eligibility and Working Conditions
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required during recruitment.
Loveday & Co is an equal‑opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking, quick to learn, have a high attention to detail, excellent communication skills, an outgoing personality, a positive work ethic, and good physical stamina and mobility.
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