Job Title: Utilities Projects Coordinator
Location: London based (Remote working optional)
We’re seeking an experienced Multi-Utility Coordinator with a proven track record in managing applications for gas, electric, and water connections. The Project Co-ordinator is responsible for the co-ordination of electricity, gas, water and telecoms projects working closely with the project manager to ensure the successful delivery of schemes in a timely and accurate manner.
Key Responsibilities
* To be able to identify the minimum information requirements to enable a new connection application to be made to the Network for gas, electricity and water connections
* To identify the gas, electricity, sewer and water Networks based upon a site address and postcode
* To be able to make applications to the Networks for new gas, electricity and water connections based on information provided by the client
* To be able to apply for STAT plans including gas, electricity, water, sewer, telecoms and TFL
* To understand lead times for obtaining quotations for gas, electricity, water and telecoms connections
* To understand delivery times for new gas, electricity, water and telecoms connections
* To be able, with supervision, to calculate the maximum demand of residential properties based upon the standard ADMD loads
* To be able, with supervision, to identify the gas meter required based upon loads provided by the client
* Basic knowledge of gas, electricity and water
* Basic knowledge of telecoms, sewer and traffic management (desirable)
* Basic knowledge of NJUG requirements (desirable)
* Knowledge of electricity and gas metering (desirable)
Supplier Management
* To interact professionally with suppliers to obtain information relevant to the project
* To chase suppliers for information/project deliverables etc in a professional manner
* To build strong supplier relationships
* To be able, with supervision, to identify potential new suppliers
* To be able, with supervision, to understand and keep up to date with supplier processes
* Co-operate with project manager working on the same account to ensure projects are delivered on time, managing suppliers in line with industry lead times and SLAs.
* Co-ordinate with suppliers and agents to ensure clarity on deliverables, costs and time scales while ensuring that these are met.
* To proactively identify where suppliers are not achieving SLAs and escalate accordingly
Account Management
* To interact professionally with clients and project stakeholders, managing their expectations in line with the project programme and associated risks whilst ensuring a positive experience.
* To answer calls in a professional manner and build rapport with key stakeholders
* To send professional emails in keeping with company standards
* To be able, with supervision, to handle difficult conversations within the context of the construction industry.