IT Service Desk Analyst
Dominos Pizza
Milton Keynes, MK1
£24,710 per year - estimated ?
Full time
NEW
Join the World's Leading Pizza Delivery Company
You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.
We're looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino's, we're not just about pizza - we're about innovation, technology, and delivering a slice of happiness to our customers. Our IT team plays a crucial role in ensuring our stores run smoothly.
Success in this role looks like:
* You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis.
* You'll have a basic level of IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role.
* Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.
* There is also a range of administration duties within this role.
* You will have a proven track record in first class customer service, excellent telephone manner and organisational skills.
What's in it for you:
* Competitive pension contributions
* Private health and dental care.
* Income protection
* Professional development opportunities.
* Fun team events and a supportive work environment.
* Pizza discount
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