Inpatient Access Administrator
An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.
Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust. You will need to be able to work in a calm, logical and methodical way but be able to multi‑task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills. You must be a confident, diplomatic, team player who will thrive in a busy environment. Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.
Responsibilities
* To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
* Using initiative to ensure that patients are booked in line with local and national access targets.
* Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services.
* Working pattern Wednesday, Thursday, Friday – 9.00 am – 5 pm.
Requirements
* Enthusiastic and motivated with a flexible approach.
* Effective communication skills and confident, diplomatic, team player.
* Knowledge of the Patient Administration System.
* Ability to work in a calm, logical and methodical way, multi‑task and deal with frequent interruptions.
About Walsall Healthcare NHS Trust
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‑of‑the‑art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
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