🚛 Transport Administrator – Night Shift
📍 Location: Droitwich
⏰ Shifts: Monday – Friday, Nights (22:00 – 06:30) – 40 hours per week
💰 Salary: £31,925 per annum
🌴 Holidays: 28 days (inclusive of bank holidays)
📑 Contract: Full-time, temp to perm
👉 Please note: Training will take place on day shifts until you are fully comfortable, before transitioning to nights.
About the Role
We are looking for a highly organised and detail-focused Transport Administrator to join our busy Transport team on the night shift. Reporting directly into the Transport Manager, you will play a key role in ensuring the smooth running of our transport operations, maintaining compliance, and delivering excellent service to both customers and internal teams.
This is a hands-on, fast-paced role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks under pressure.
Key Responsibilities
📞 Communication
* Respond promptly, politely, and professionally to calls and emails.
* Handle internal and external customer queries efficiently.
* Keep accurate communication records for audit purposes.
🤝 Liaison & Coordination
* Support the Transport Management team in daily operations.
* Relay operational updates to drivers, depot staff, and stakeholders.
* Work with Warehouse, Planning, and Customer Service teams to meet delivery targets.
📂 Documentation & Record Management
* Collect and manage delivery notes, PODs, defect reports, and driver records.
* Ensure compliance with legal and audit requirements for document storage.
* Maintain accurate transport records in line with company and statutory regulations.
✔ Compliance Monitoring
* Support Operator Licence compliance.
* Monitor driver hours, rest periods, and Working Time Directive compliance.
* Track driver licence checks, training, and medicals.
* Maintain vehicle servicing, MOT, and defect reporting records.
* Assist in audit preparation and compliance reporting.
📊 Reporting & Data Analysis
* Produce KPIs and reports on delivery performance, fuel usage, and infringements.
* Identify trends and highlight risks to management.
🗂 Administrative Support
* Complete filing, scanning, and data entry for the department.
* Process customer orders with accuracy and speed.
* Communicate customer instructions clearly to drivers and depot staff.
⚠ Issue & Complaint Resolution
* Investigate and resolve customer and supplier queries.
* Escalate recurring issues with recommendations for improvement.
📦 Customer Requirement Management
* Maintain agreed service levels and document all work for billing accuracy.
🛡 Process & Audit Readiness
* Ensure processes comply with Health & Safety, DVSA, and company standards.
* Keep systems and records audit-ready at all times.
What We’re Looking For
* Previous experience in a Transport Admin or Logistics Admin role preferred.
* Strong communication and organisational skills.
* Knowledge of compliance requirements (WTD, DVSA, Operator Licence) desirable.
* Confident using IT systems and producing accurate reports.
* Flexible, reliable, and able to thrive in a night shift environment.
Why Join Us?
✔ Competitive salary of £31,925
✔ 28 days holiday (inclusive of bank holidays)
✔ Training on day shifts before moving onto nights
✔ Supportive team environment with opportunities to develop
📩 Apply Now
If you’re looking for a night shift role where you can make a real impact in a busy transport operation, we’d love to hear from you. Please send your CV and a short covering note to [Insert Application Email].