Residential Sales Consultant
Location: Liverpool & Manchester
Job Type: Full-Time, Permanent
We are working with a leading residential property operator within the co-living and Private Rented Sector (PRS) who are experiencing continued growth across the North West. As a result, they are looking to appoint an experienced Residential Sales Consultant to support leasing activity across their Liverpool and Manchester portfolio.
This role is primarily office-based in Liverpool, with regular travel to Manchester as required. The successful candidate will play a key role in driving occupancy, managing enquiries, and delivering an excellent customer experience for both domestic and international residents.
Key Responsibilities
* Managing all sales and lettings enquiries from initial contact through to move-in
* Converting enquiries into bookings through a consultative, customer-focused approach
* Conducting in-person and virtual property viewings
* Building and maintaining relationships with local businesses and external accommodation agents
* Providing agents with pricing, availability and marketing information
* Monitoring market trends, competitor activity and pricing to support local sales strategy
* Tracking enquiry performance, conversions and incentives, producing regular reports
* Maintaining accurate records within CRM and internal systems
* Supporting marketing activity by ensuring listings and show apartments are well presented
* Working closely with on-site and head office teams to ensure smooth operations
* Delivering a high standard of customer service throughout the resident journey
Key Requirements
* Proven experience in residential sales, lettings or a customer-facing property role
* Experience within PRS, BTR or co-living environments is highly desirable
* Strong sales skills with confidence in closing and converting enquiries
* Excellent communication and interpersonal skills
* Highly organised with strong attention to detail
* Confident using CRM systems and general IT platforms
* Ability to work effectively with international customers and external partners
* Proactive, adaptable and comfortable working in a fast-paced environment
Benefits
* Competitive salary
* 25 days annual leave plus bank holidays
* Pension contribution
* Gym access
* Employee assistance programme
* Life assurance
* Modern office environment
This is an excellent opportunity to join a growing residential operator focused on creating high-quality, community-led living environments.
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