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Warehouse / order processor (p/t)

Equetech
Order processor
Posted: 26 January
Offer description

Job Details

Warehouse / Order Processor (P/T)

Website:

Closing Date for Applicants:
Sunday 8th February 2026

Location - Equetech Warehouse, HP22 4ND, UK (not a remote position)

Hours - Part-time (10am-4pm) Flexibility required as typical shifts may increase during peak periods (e.g. Christmas, sales, event seasons)

About Equetech

Equetech is a well-established British equestrian clothing and accessories brand, supplying riders across the UK and internationally. We operate a busy warehouse supporting our online store, wholesale customers, and marketplace orders, with a strong focus on accuracy, presentation, and customer service.

Role Overview

We are looking for a reliable and detail-focused Part-Time Warehouse / Order Processor to support daily order fulfilment and warehouse operations. This role is ideal for someone who enjoys practical work, takes pride in accuracy, and can work efficiently as part of a small, friendly team.

You will be responsible for picking, packing, and processing customer orders, ensuring every parcel leaves the warehouse correctly packed and on time, as well as assisting in customer service enquiries.

Key Responsibilities

Order Processing & Dispatch

1. Pick and pack customer orders accurately from picking lists

2. Process orders through warehouse systems

3. Prepare parcels for dispatch using couriers

4. Ensure correct labels, paperwork, and shipping methods are applied

5. Assist with packing wholesale and trade orders

6. Answering telephone

7. Processing returns

Stock & Warehouse Duties

8. Assist with stock checks and general stock organisation

9. Put away incoming deliveries in the correct locations

10. Maintain a clean, tidy, and organised warehouse environment

Quality & Accuracy

11. Check items for correct size, colour, and condition before packing

12. Ensure presentation meets Equetech’s brand standards

13. Flag any stock issues, damages, or discrepancies to manage

14. Monitoring status of goods and informing customers of any delays

Skills & Experience

Essential:

15. High attention to detail

16. Ability to work methodically and accurately

17. Physically able to carry out warehouse tasks (standing, lifting parcels, packing)

18. Reliable, punctual, and trustworthy

19. Comfortable working independently and as part of a team

20. Good IT skills and ability to learn new technology

Desirable (but not essential):

21. Previous warehouse, fulfilment, or retail stockroom experience

22. Familiarity with e-commerce order processing

23. Interest in equestrian products or clothing

24. Equestrian disciplines knowledge advantageous

What We Offer

25. Friendly, supportive working environment

26. Staff discount on Equetech products

27. Opportunity for additional hours during busy periods

28. Company Pension scheme (following probation period)

29. 20 days holiday + bank holidays (pro-rata)

30. Salary £21,157.50-£25,350.00 per annum (pro-rata)

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