Insight Analyst
Location: Hybrid – 2x per week in Manchester
Salary: Up to £51,000
The Company
This is an opportunity to join one of the world’s largest and most recognised education providers. Operating in over 30 countries, this organisation is on a mission to improve learner outcomes through innovation, data, and evidence-based practices. As part of their ongoing transformation through “Education 4.0,” they’re using data to personalise learning and evolve teaching methods – and they need analytical minds to support that journey.
The Role
This is a specialist analytics role focused on evaluating and improving learning performance. You’ll sit within the Customer Insight function but work closely with the Learning & Curriculum team. Your day-to-day remit will involve analysing how learners interact with digital products and content, recommending behavioural improvements, and helping shape strategic decisions that drive learner engagement and success.
This is a role with real social impact — every recommendation you make contributes to improving learning journeys for thousands of students across the UK and beyond.
Key Responsibilities
- Analyse learner performance and satisfaction data to identify trends, pain points, and areas of opportunity.
- Evaluate the impact of instructional design, content, and new learning features through robust A/B testing and statistical significance testing.
- Develop and maintain dashboards using Power BI, supported by SQL and Python-based ETL pipelines.
- Help shape a centralised Learning Analytics Framework that tracks key KPIs on learner success, engagement, and satisfaction.
- Translate complex analysis into accessible insight for stakeholders across product, learning, curriculum, and academic teams.
- Collaborate with IT to ensure data quality and integrity across Microsoft Fabric environments.
- Document and manage data models, analysis logic, and reports to support repeatable, scalable insight generation.
- Contribute to predictive modelling projects focused on personalising learning journeys and improving learner retention.
Skills & Experience
Essential:
- Strong SQL skills for data extraction and transformation.
- Proficiency with Power BI for reporting, dashboarding, and data storytelling.
- Comfortable using Python (or R) for analysis and statistical testing.
- Knowledge of Microsoft Fabric or similar cloud-based data platforms.
- Experience running A/B tests, calculating effect sizes, and analysing statistical significance.
- Ability to communicate insight clearly to technical and non-technical audiences.
- A proactive mindset and an understanding of how data supports better learning experiences.
Desirable:
- Experience in the education or ed-tech sector.
- Understanding of learning science or instructional design principles.
- Knowledge of GDPR and learner data ethics.
- Degree in data science, statistics, or a related field.
Career Progression
This role offers several clear development paths within the organisation:
- Move into Senior Analyst or Insight Manager positions within the Insight team.
- Progress into specialist tracks such as data science or data engineering.
- Take on cross-functional projects across curriculum design, academic operations, or product teams.
Benefits
- Up to £51,000 salary
- Flexible hybrid working
- Join a globally recognised education brand
- Be part of a mission-led business improving outcomes for learners worldwide
- Opportunities to work with the latest cloud and analytics tools (Microsoft Fabric, Python, Power BI)
How to Apply
If you're passionate about using data to make a real difference in education, get in touch with Mohammed Buhariwala at Harnham to discuss the role and next steps.