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Customer support administrator

Marfleet
Permanent
Kingston Recruitment
Customer support administrator
Posted: 17h ago
Offer description

Job Description

Customer Support Administrator\nHull\n£26,500 | 9–12 Month Contract | 40 hours per week (09:00 – 17:30, 30 min lunch)\n\nIf you are looking to work in an environment where team spirit is valued, staff safety is prioritised, and where you are encouraged to develop your skills, then this opportunity is for you.\n\nOn behalf of our client, Kingston Recruitment are seeking a Customer Support Administrator to join the team – someone who is passionate about supporting a world-class organisation and focused on delivering 100% customer satisfaction.\n\nKey Responsibilities\n\nAdministration\n\n * Raise work orders and purchase orders to external vendors\n\n * Process rebills raised and obtain order numbers for damage or repairs\n\n * Deal with customer and vendor invoice queries\n\n * Provide world-class customer service in line with company values\n\nCompliance\n\n * Ensure customer servicing requirements are met for both short- and long-term fleet requirements, including updating system documentation\n\n * Liaise with vendors and branches to organise servicing of the trailer fleet and validate service sheets\n\n * Administer customer service planners\n\nEnvironmental Health & Safety (EHS)\n\n * Adhere to the company’s Health & Safety polici...

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