Posted: 25 May
The role
Role: Laboratory Support Coordinator. Location: Field-based - London region. Must be able to cover the whole of London. Occasional travel across the South of England and to Burgess Hill may be required. Hours: Full-time. Pay: £200 - £230 PAYE basic per day, excluding holiday pay or £265.27 - £305.06 Umbrella per day. Contract: 12-month contract - Inside IR35. An excellent opportunity has arisen for a Laboratory Support Coordinator to join one of our longstanding clients, a leading organisation within the healthcare diagnostics sector. This is a field-based role supporting laboratory customers with technical applications support, training, troubleshooting, installations, and product demonstrations across centralised laboratory solutions. Benefits: 12-month contract opportunity. Field-based role with autonomy. Opportunity to work with advanced laboratory diagnostic platforms. Exposure to customer training, installations, and technical support. Collaborative specialist team environment. The Requirements: Background in Biochemistry, Pathology, Core Lab, or Automated Laboratory environments. Experience with laboratory diagnostic platforms such as Cobas 8000, Cobas Pro, Cobas Pure, Infinity, or pre-analytic systems including 8100 / CCM. Strong understanding of the IVD / diagnostics industry. Experience supporting pathology laboratory solutions. Confident troubleshooting laboratory systems and applications. Able to work independently and manage own schedule and travel. Strong customer-facing and communication skills. Must be based within the London region or nearby, or willing to relocate. Willingness to travel across the London territory and stay away from home when required. The Role: Supporting laboratory system installations and go-live activity. Delivering customer training on analytical platforms and systems. Providing troubleshooting, technical support, and customer assistance. Supporting software modifications and product maintenance. Assisting with tender responses and product demonstrations. Building strong customer relationships across laboratory sites. Maintaining technical knowledge and supporting high service standards. If you're keen to join a specialist team offering exposure to innovative laboratory technologies and customer-focused technical support, please contact Chloe McCausland at Clearline Recruitment on 01273 063769 between 8:30am - 5:00pm, Monday to Friday.
