Based across Cambridgeshire
Salary: £40,000 per annum + company car
We're looking for an experienced Cleaning Account Manager to join our thriving Chequers division, overseeing a portfolio of sites for a education based client across Cambridge. With several exciting new contract wins, there's never been a better time to join our growing team.
In this dynamic, people-focused role, you'll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same-your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
As a Cleaning Account Manager, you will be:
* Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
* Lead, recruit, and develop local cleaning teams to achieve operational excellence.
* Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
* Conduct regular contract and specification review meetings with customers.
* Ensure all Health & Safety procedures and legislation are fully adhered to.
* Identify opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have:
* Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
* Experience in financial forecasting, budgeting, and performance analysis.
* Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
* Previous experience managing commercial cleaning contracts, ideally within the education sector.
* A flexible, proactive approach to meeting diverse client needs.
* A full UK driving licence with the ability to travel between sites as required.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:
* Employee Ownership - You are part of our success!
* 33 days holiday (including bank holidays)
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year - Give back to a cause that matters to you
* Exclusive perks and discounts - More than 250 deals available
* Ongoing training and development - From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Key Qualifications
* Management Qualification
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