Overview
Resident Liaison Officer; Permanent; Covering Oxford, Reading, Slough, Winchester Guilford.
Responsibilities
* As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
* You will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
* You will ensure residents are aware of the works processes and communicate updates / changes accordingly.
* In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
* We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management.
* You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
* You must have a UK driving licence, and own your car.
#J-18808-Ljbffr