Cornwall Partnership NHS Foundation Trust
Patient Flow Coordinator Cornwall Onward Care
The closing date is 09 December 2025
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
* Cornwall Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
We are looking to recruit an enthusiastic Patient Flow Co‑ordinator, within the Cornwall Onward Care Team, based in University Plymouth Hospital, Derriford. This person requires previous experience in patient flow.
The aim is to achieve a collaborative approach to hospital discharge and is to ensure that patients only stay in hospital for the time required to complete their acute treatment, and that, where necessary, they experience timely and seamless transfer of care to another setting.
To assist with the efficient day‑to‑day running of the Patient Flow Team, providing administrative and clerical support to Nursing, Cornwall Council staff and any personal in Derriford, supporting the Onward Care Team.
Main duties of the job
* To ensure patient's needs are addressed based on the Care plan and coordinated in the most timely and effective way.
* To act as a link, liaising with other agencies and departments, to provide efficient and effective communication to expedite progress towards their onward care.
* Develop working relationships with ward teams to enable them to support and co‑ordinate flow across the acute trust.
* In collaboration with clinical teams, health and social care agencies, Patient Flow Co‑ordinator will support the Integrated Transfer of Care Hub in planning and managing the daily flow through the Acute trusts.
* Will contribute to follow up assessments, Care planning, identification of resources and service delivery in order to facilitate the appropriate and timely discharge of patients.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualification
* NVQ Level 4 qualification in relevant subject area or equivalent experience
* Experience of supervising/managing people
Skills and Aptitude
* An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situation
* Able to prioritise workload of self and others
Knowledge and abilities
* Demonstrable knowledge of Patient Flow
* Ability to create innovative solutions to help support discharges
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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