Business Travel Consultant
A well established, award winning Business Travel company are recruiting for their Out of Hours team, within a homebased role. This role will be supporting corporate clients over the phone and by email with new and existing Worldwide bookings, whilst offering the highest level of service. This role will require an experienced consultant who can work both independently and as part of a team dealing with emergency situations and resolving these quickly. This role will be working on a shift pattern covering shifts 8.30am-5.30pm, 10.15am-7pm and 5pm-1.45am and will include some weekend shifts on a rota. This offers a generous basic salary and experience using a gds sabre, amadeus or galileo is essential.
What’s on offer:
* Competitive basic salary
* Discounted personal travel
* Rota shift pattern
* Ongoing training and development
Role & Responsibilities
* Handle incoming enquiries via phone and email, delivering expert, personalised advice
* Book and amend Worldwide multi sector flights, hotels and transfers to suit the client needs
* Assist with ticketing including reissues, changes and revalidations
* Provide outstanding after-sales service, ensuring a seamless customer experience
Skills & Experience Required
* Proven experience as a Business Travel Consultant
* Experience working within an Out of Hours role would be desirable but not essential
* Excellent gds experience using sabre, amadeus or galileo
* Ticketing experience
* Excellent customer service skills and attention to details
If you’re passionate about Business Travel and looking for your next career move, please Apply now or send your CV to