At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
How will you make an impact in this role?
The Manager Assistant will join the Financial Crime, Compliance and Privacy Audit team to support key growth, communication, and colleague initiatives within the team.
Responsibilities:
* Provides project management support and coordination across a wide range of projects, supporting a diverse set of stakeholders including senior leaders.
* Audit capacity and resource management, including:
o Report on the capacity status (resources, schedule)
o Present to audit leaders on capacity status (i.e., resource/capacity challenges and solutions)
o Identify and coordinate annual plan & resource schedule changes when necessary
* Lead Colleague Initiatives for leader/team + participate in IAG Wide initiatives.
* Works with the leadership team to track audit delivery, align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals, with an emphasis on setting the agenda to driving flawless execution.
* Develop materials for town halls, and communications for the team (reference the bullet the 2 below - note to include calibration/goal setting
* Assist in developing and delivering the strategic agenda including supporting capacity management and budget.
* Work in collaboration with the Executive Office on Department Wide Initiatives
* Ability to maintain confidentiality and discretion.
* Be a champion of the Internal Audit Group
Minimum Qualifications
* Highly motivated self-starter with ability to juggle multiple tasks, excellent organization skills and careful attention to detail with the ability to work autonomously and with highly sensitive and confidential material
* Presentation/Excel background
* Strategic thinker who is Highly motivated, and a self-starter
* Professional demeanor with strong communication skills, both verbal and written with demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities
* Proven ability to build relationships, collaborate across functions and band levels, manage stakeholders, influence decisions and drive results
* Bachelor's degree
Preferred qualification
* Experience working in or with the Internal Audit Group
* Project Management Professional (PMP) certification
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* Support for financial-well-being and retirement
* Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* Generous paid parental leave policies (depending on your location)
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.